he ideal individual needs to have at least 5 years’ experience. In debt collection with Excel knowledge and ability to use formulas to perform reconciliations.
The person should be well spoken and professional in their conduct. You need to work under pressure and manage deadlines and target driven. You need to be meticulous in your work and thorough.
Advantage if they have worked in medical industry and collections from STATE would be beneficial experience. Everyone is responsible for collecting from their own customers.
The individual needs to go to the customer premises from time to time. You neeed to engage face to face with the finance department to understand why payment is not being made. You will first need approved by management and only in very severe cases of non-collection. Normally an annual trip, this helps to build customer relationships.
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