South African labour laws are stringent and make it challenging for interviewers. Interviewers have to negotiate a legal maze that determines which questions are appropriate to ask, and which aren't. Its best to know what this maze entails otherwise you could find yourself summoned by the CCMA.
The regulations governing job interviews are there to protect the candidate against discrimination. Employers want to know as much as they can about the candidate before making any decisions. It's imperative that interviewers know how to extract the most info, without infringing on the candidate's rights:
Anything beyond that could be considered discriminatory. An employer can describe the demands of the position and then ask if the applicant is able to meet those demands. The interviewer need only know whether the applicant can perform the job, not the exact reasons why the applicant cannot perform the job.
It is vital to keep notes that provide a summary of the proceedings of an interview. Also note why a particular applicant was unsuitable. These notes will be invaluable should a candidate bring a CCMA case against you.
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Emma Cavina is the Managing Director of The People Connection with over 20 Years experience in the Executive Financial Recruitment industry. Follow this blog for regular insights regarding financial careers, the job market and advice.