Retail Credit Controller | Sandton | R380 000 per annum

A well-established organisation is seeking an experienced Retail Credit Controller to join its finance team in Sandton. This role is suited to a candidate who understands the complexities of managing major retail accounts and buying groups, with strong experience in claims management and reconciliation.

You will be responsible for the end-to-end credit control process, working closely with internal logistics and warehouse teams to resolve delivery and invoicing issues while maintaining accurate customer accounts.

Key Responsibilities

• Manage the full credit control function for major retail accounts

• Handle claims management and shortage reconciliations

• Investigate short shipments and delivery claims

• Upload invoices and disputes onto retail customer portals

• Reconcile and apply early payment discounts

• Work closely with logistics and warehouse teams to resolve delivery discrepancies

• Prepare and manage high-volume customer statements

• Ensure accurate reconciliation and resolution of outstanding balances

Requirements

• Minimum 3 years’ experience in credit control managing retail accounts

• Strong understanding of retail buying groups and retail account processes

• Advanced Microsoft Excel skills

• Experience with Syspro ERP (highly advantageous)

• Strong reconciliation skills and attention to detail

• Ability to manage high-volume accounts and queries

This role is ideal for a detail-oriented professional who thrives in a fast-paced environment and understands the operational realities of working with major retail customers.